The Central Bank of Nigeria, CBN has published a press release aimed at assisting the public make informed decisions regarding the rumours of crisis in Fidelity Bank PLC.
In the Press Release signed by the Acting Director, Corporate Communications, Mrs. Hakama Sidi Ali.
Central Bank of Nigeria, the CBN allayed any fears of crisis in Fidelity Bank PLC, reiterating that the Central Bank of Nigeria is ever vigilant, and is properly regulating monetary institutions to ensure that they are strong enough.
The release by the Central Bank of Nigeria reads, “The attention of the Central Bank of Nigeria (CBN) has been drawn to certain publications and social media reports containing misleading information regarding the operations of a regulated financial institution.
The CBN wishes to categorically reassure the public, depositors, and stakeholders that the Nigerian banking sector remains resilient, safe, and sound. Like all other regulated institutions, the institution referenced in these reports is held to stringent regulatory requirements, and there is no cause for concem regarding the safety of depositors’ funds.
The Bank affirms that it continues to monitor all financial institutions under its regulatory purview and maintains robust frameworks for early waming signals and risk-based supervision. These mechanisms ensure that any emerging issues are promptly addressed to protect the integrity of the financial system.
We urge the public to disregard sensational or unverified claims and rely solely on official channels for information about the financial system.
The CBN remains dedicated to fostering a secure banking environment where depositors can be fully confident in the safety of their funds. It will continue to monitor and adapt strategies to safeguard the financial interests of all Nigerians and stakeholders in our financial system”. As signed by Hakama Sidi Ali (Mrs.) Ag. Director, Corporate Communications.
Fidelity Bank Plc is considered one of Nigeria’s best banks due to its strong financial performance, customer-centric approach, and innovative services. Here are key reasons based on available information:
- Financial Stability and Growth: Fidelity Bank has demonstrated robust financial performance, with a 131.5% growth in Profit Before Tax to N124.26 billion in 2023 and a Profit After Tax of N99.45 billion, reflecting a 112.9% annual increase. Its assets were valued at over US$4.2 billion (NGN 1.4 trillion) as of December 2017, and it maintains a tier-one capital of nearly US$1 billion, ranking among Nigeria’s most capitalized banks. In Q3 2023, it was listed among the top 10 most capitalized banks in Nigeria.
- Customer Reach and Accessibility: The bank serves over 8.3 million customers through 251 business offices, 775 ATMs, 4,346 POS terminals, and advanced digital banking channels, ensuring widespread accessibility across Nigeria and the UK. Its focus on retail, SME, corporate, and private banking caters to diverse customer needs.
- Awards and Recognition: Fidelity Bank has received multiple accolades, including Best SME Bank in Nigeria (2022) and Best Private Bank Digital Solutions for Clients in Africa (2023) by Global Finance. It was ranked 4th in retail banking in the 2017 KPMG Banking Industry Customer Satisfaction Survey and 4th in ESG practices among 29 Nigerian banks in 2024.
- Innovation and Digital Banking: The bank has invested heavily in digital infrastructure, offering seamless online and mobile banking services. Initiatives like the Bank Account Monitoring System (BAMS) for schools and partnerships with platforms like SchoolTry highlight its commitment to innovative solutions.
- Corporate Social Responsibility (CSR): Fidelity Bank is noted for its CSR efforts, including environmental initiatives like planting 20,000 trees in Lagos and community support through the Fidelity Food Bank. Its commitment to ESG principles is evidenced by its signatory status to the UN Principles for Responsible Banking.
- Shareholder Value: Listed on the Nigerian Stock Exchange since 2005, Fidelity Bank has consistently paid dividends, with a total of N0.85 per share in 2023, a 70% increase from the previous year. Its 2024 capital raise was significantly oversubscribed, reflecting investor confidence.
- Strategic Leadership and Governance: Under the leadership of MD/CEO Dr. Nneka Onyeali-Ikpe and Chairman Mustafa Chike-Obi, the bank has maintained strong corporate governance and a reputation for integrity. Its management stability, with only two CEOs in over 23 years, adds to its credibility.
- Customer Satisfaction: Posts on X and industry surveys highlight positive customer experiences, with users praising the bank’s bonuses and services, positioning it as a trusted institution.
The release by the Central Bank of Nigeria serves as an important information to customers of Fidelity Bank PLC who were becoming apprehensive about the health status of thr financial institution.